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View Full Version : Was shipped an extra item....



ToyotaSupra
06-06-2008, 10:46 PM
I ordered 2 front strut mounts off the internet and the place ended up sending me 3 for some odd reason. So I kinda gave the extra one away since I have no use for it.

A month later I get a phone call from the company and they want me to send the extra one back. I'm gonna try to see if my friend still has the mount, but if they don't pay for the shipping back I'm gonna keep it. :duh:

aballz
06-06-2008, 10:58 PM
A month later is a too long. I don't think you should be obligated to send anything back that many weeks after.

ToyotaSupra
06-06-2008, 11:57 PM
A month later is a too long. I don't think you should be obligated to send anything back that many weeks after.

Yeah, that's what I was kinda thinking too. Plus I almost feel like they are making it seem like it's my fault they made a mistake. :wtf:

Galcobar
06-07-2008, 01:11 AM
No, but it is inappropriate to not call them immediately upon receipt and let them know they gave you extra. It's the equivalent of getting a $100 back instead of a $10 in your change -- their mistake, your honesty.