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JasonX
12-24-2007, 03:57 AM
yep, it has started. this automotive repair company on their website were advertising fully rebuilt engines. so, i called the guy and he said he would even port & polish for free. i took the car there next day and he wasn't there. The front desk lady gave me my receipt and took the car. The receipt said used long block, but with the price he told me on the phone, so I didn't make much of it considering rebuilt engine is still a used engine. Next day he calls me, once he already got the engine out, and says he can't port & polish or it'll void the warranty. But, before he said it wouldn't void any warranty. He said he'll do it but no warranty. so, i got stuck since the engine was already out. Then when i went to pick up my car, i saw that the engine was dirty and it was not even rebuilt, just reconditioned (this was after i paid). he didn't even walk me to my car to show me the engine. he said he's website is for remanufactured only, which was the only advertisement i saw on his website. so anyways, today i filed a complaint with both BAR and BBB. we'll see what happens. i said on there that i would either like them to put back my old engine back and give me the refund or put in the rebuilt engine with no additional charge. do you guys think i have a chance? I hope you guys don't go through what i am going through right now, so make sure you look real into it. if you think you did, look into it again.

this is the website for their advertisement:
www.academyauto.com
(please let me know if it's misleading to you as well)

Nitro_Alltrac
12-24-2007, 05:08 AM
Looking at their website, it looks like you didn't get what they advertise. If they actually used a remanufactured engine like they say, the block should have been clean (that is part of what is supposed to be included in the package). If the block wasn't clean, I highly doubt that the anything inside has been machined or replaced. Good luck with this. You may end up needing to get an attorney. Keep us posted.

JasonX
12-24-2007, 07:29 AM
Looking at their website, it looks like you didn't get what they advertise. If they actually used a remanufactured engine like they say, the block should have been clean (that is part of what is supposed to be included in the package). If the block wasn't clean, I highly doubt that the anything inside has been machined or replaced. Good luck with this. You may end up needing to get an attorney. Keep us posted.
it's definately not clean. them not doing at all to the engine was also my worry. i already contacted BBB & BAR, but I will also call an attorney tomorrow. thanks. this definately gonna be a headache.

Nitro_Alltrac
12-24-2007, 01:20 PM
Dealing with repair shops can be more of a pain that it should. I have had a shop that I had used for years go to #$&% with just a management change. I'm still fixing some of the $400 repairs that they did last year. Hang in there and good luck. It sounds like you have a good case. Just document everything and take pictures. I think you will come out OK. It will probably just take time.

Carolina91GT-S
12-24-2007, 03:44 PM
I don't know what the BAR is but you will get no help form the BBB. They are not an organization that has any authority to force any sort of corrective action. They just collect complaints and make them available to people who inquire about that particular business.

It does sound like you did not get what you were supposed to get. Personally, I would request the documentation for your engine that shows it was remanufactured. That should help to move the situation along. If they can't provide it to you then you can viable question the engine's disposition. If they provide you the engine's documentation that shows it is not remanufactured, then you have added strength to your position. If they can prove to you that the engine was remanufactured then you get proof that you received a dirty and/or poorly remanufactured engine.

JasonX
12-24-2007, 07:00 PM
UPDATE:today I was driving there and my car lost all gears. it acted as if all gears were neutral. Almost caused an accident trying to move to safety. When I looked under the car there were oil drips. So, I will have to take action. Whatta headache. Merry Christmas!!!:)

BAR: Bureau of Automotive Repair

celica9303
12-24-2007, 07:11 PM
wow good luck jason.... what happend to the stock engine...just for clarifaction?

JasonX
12-24-2007, 07:19 PM
I think it had blown head gasket. Thanks. I will need the luck. I'm calling attorneys right now and also contacted the congressman. i'm just gonna go as far as I can go.

zmile06
12-25-2007, 04:06 AM
Wow you got screwed big time.. I'm kind of guessing he got a E-bay engine or something...

BBB will most likely just piss the company off and they will try to screw you more. I had that happen when a guy tinted my window like shit. The guy actually cursed me out on the phone when u "returned" his response from BBB. I knew the guy was fucking me over when he first did the window tint. He said my car had high miles and it was hard to tint it... UHH BULL SHIT. He ended up replacing it and said sorry when it was all done. But what an asshole.

Never, NEVER NEVER NEVER NEVER NEVER NEVER!!! Pay for something before seeing the results. Especially when it has to do with any type of the car. Demand to test drive the car before paying. If they won't let you tell them you won't pay until you do. If they threaten to hold you're car until payment is paid, go through the legal system. Some states won't allow a place to hold you're vehicle until payment do, and they can go to jail for it. You can also simply sue the company if the refuse to give you you're car back. Demanding it was unlawful etc. Or just call the cops.

You got Fucked over big time. You will most likely have to sue them.. Make sure you try to squeeze every penny. Have another shop put in a REAL engine, and then sue them for having to fix there work.

I would just try to screw them over as much as possible, because they obviously did it to you.